Policies & Procedures
As an ASET Licensed Centre, Human Performance has to comply with strict quality standards for learning providers. This involves close scrutiny at our quality standards for staffing, resources and assessment as well as the quality processes of the organisation.
This page is the central resource for all policies and procedures relating to our status as an ASET Licensed Centre and will therefore contain the most up to date information regarding our quality standards. Whether you are a candidate or client, if you have any questions or concerns and cannot find the answers on this page please do not hesitate to Contact Us.
Admissions & Induction Processes for Learners Policy for Learning Programmes
October 2007
Candidates achieve entry onto a Human Performance learning programme either through a client’s entry procedure (as explained in TPGL’s Equal Opportunities Policy) or via a Human Performance Open Programme. Whichever route a candidate gains access to a Human Performance learning programme, all prospective candidates receive a detailed prospectus detailing the particular.....
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Appeals Procedure for Learning Programmes
October 2007
TPGL will offer an appeals procedure to allow a candidate to challenge the outcome of an assessment whether that be a multiple choice paper or assignment. Following the announcement of assessment results all candidates will be provided with the method and process by which they can appeal their result. If a candidate wishes to challenge the outcome of an assessment for either.....
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Assessment Procedures for Learning Programmes
October 2007
Detailed assessment procedures will be provided for each ASET Award or ASET Qualification. However, the assessment principles for all learning programmes will be as follows: Following completion of each learning programme candidates will be given a period of tutor facilitated subject revision prior to sitting a multiple choice paper relevant to the learning programme covered. All.....
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Data Protection Policy for Learning Programmes
October 2007
Personal information regarding candidates will be kept strictly confidential and any records held will be the responsibility of James Turner who is TPGL’s Data Protection Officer, and protected by the Data Protection Act 1998. The Data Protection Act 1998 contains principles affecting personal records. Information protected by the Act includes not only personal data held on computer.....
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Equal Opportunities Policy for Learning Programmes
October 2007
TPGL supports the principles of equal opportunities and valuing diversity. TPGL has a zero tolerance policy of discrimination and actively requires the fair and ethical treatment of its staff, directors, contractors, clients and candidates ensuring this is reflected throughout its working practices and policies, in line with and beyond minimum legal requirements.To date, all learning.....
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Health & Safety Policy for Learning Programmes
October 2007
TPGL is committed to its responsibility to protect the health and safety of all its employees, including contractors and temporary workers, as well as visitors to the TPGL and any members of the public who might be affected by TPGL’s work operations. TPGL will comply with all health and safety requirements and codes of practice. It will recognise them as a minimum standard and, when possible.....
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Organisational Structure & Human Resources Policy for Learning Programmes
October 2007
James Turner is the Managing Director of the organisation and is responsible for the development of all learning programmes. The quality of all learning programmes is monitored through the mapping to National Occupational Standards. Tracy French provides an additional quality assurance level by reviewing all programmes and by acting as internal verifier which means all Awards.....
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Physical Resources Policy for Learning Programmes
October 2007
All skills development workshops are delivered either on client premises (the quality criteria of which is specified by Human Performance) or delivered in Human Performance sourced venues (normally suitable hotel conference facilities or dedicated commercial training venues). Human Performance will only offer workshops in locations that meet our exacting minimum......
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Quality Assurance System Policy for Learning Programmes
October 2007
Human Performance aims to offer exciting, relevant and practical learning programmes that enable candidates to easily turn knowledge and understanding into competence. Learning programme development and design will only be carried out by a person who is highly competent in the subject area being developed. Human Performance quality assures its learning programmes.....
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