If you alway do what you always did, you'll always get what you always got!

About Our Workshops

Human Performance offer a complete range of management skills workshops which are individually tailored to meet the specific needs of the client. Although this tailoring can take between ½ to 1 days work it does ensure that their workshops are relevant to the employee being developed and that the skills being delivered meet the client’s particular business objectives.

Below is the current range of workshops developed by Human Performance over the past 18 months.

Becoming More Assertive – A Strategy for Improvement

This workshop has been designed to help delegates feel naturally confident, enjoy the respect of others and easily establish more productive working relationships.

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Bullying & Harassment – Dignity and Respect at Work

Part of our legal series of workshops that help line managers understand their obligations to prevent bully and harassment in the workplace and how to do so.

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Coaching Techniques – Passing on Practical Skills

A practical workshop which will develop the skills required to confidently design, develop and deliver practical coaching sessions to individuals and small groups.

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Customer Care – Achieving Organisational Excellence

Designed to demonstrate the importance of customer care, assist participants to improve the service they offer and monitor and evaluate the service they deliver.

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Delivering Quality Service – A Model for Continuous Improvement

Focused on how to develop, monitor, delivering and improve quality services to clients, customers and stakeholders.

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Disciplinary & Grievance Procedures – Getting it Right

Our highly popular workshop aimed at line mangers to develop the confidence and skills required to manage discipline and grievance within the workplace.

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Effective Communication Skills – Getting Your Message Across

Delegates will consider their communication styles and ensure they ask the right questions; listen actively and match their body language to the message.

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Effective Time Management – Getting More Done

Delegates will learn simple, practical and effective solutions to organise themselves and their teams to achieve more.

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Food Hygiene Certificate – Keeping it Safe

Suitable for anyone working in a food environment to ensure that all the basics of food hygiene are covered and to meet due diligence requirements.

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Group Training Techniques – Stand up and Deliver

Designed to develop the skills required to confidently design, develop and deliver training material to groups of delegates.

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Making Meetings Work – Stop Wasting Time

This workshop will turn meetings, for both participants and organisers, into a more rewarding and productive process.

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Management & Leadership – Control and Motivation

An excellent development workshop for all line managers that will develop the key skills of effective management and leadership to achieve high quality results.

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Mentoring Skills – A Guide for Life

A simple, practical and cost effective way to boost the performance of your employees through mentoring in the workplace.

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Negotiation Skills – Influencing and Persuading Others

A very effective and engaging workshop aimed at anyone who wants to be able to influence and persuade within their job role.

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Practical Employment Law for Managers – Understanding the Law

A complete A-Z of the relevant employment law that all line managers have responsibility for presented in simple, “jargon” free modules – a life saver!

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Presentation Skills – Say it with Confidence

A highly practical workshop concentrating on developing confidence and ability to enable delegates to structure, develop and give memorable presentations.

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Recruitment & Selection Skills – Making the Right Choice

Aimed at anyone with responsibility for recruitment and selection and covering all aspects of the recruitment process – practical solutions for immediate use.

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Teambuilding – Everyone Pulling in the Same Direction

Aimed at teams to get them to consider their contribution and impact within the team with simple and effective guidance to improve performance and results.

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Telephone Techniques – A Positive Impact with Every Ring

Simple principles and techniques to enhance your communication skills to ensure you exceed customer expectations and leave a lasting impression.

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Writing Job Descriptions – Increasing an Employees Effectiveness

A practical workshop that assists candidates to develop objective and useful job descriptions that allow their employees to positively contribute towards work.

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