About Our Workshops
Human Performance offer a complete range of management skills workshops which are individually tailored to meet the specific needs of the client. Although this tailoring can take between ½ to 1 days work it does ensure that their workshops are relevant to the employee being developed and that the skills being delivered meet the client’s particular business objectives.
Below is the current range of workshops developed by Human Performance over the past 18 months.
Becoming More Assertive – A Strategy for Improvement
This workshop has been designed to help delegates feel naturally confident, enjoy the respect of others and easily establish more productive working relationships.
Prospectus to follow - please contact us for information about this workshop »
Bullying & Harassment – Dignity and Respect at Work
Part of our legal series of workshops that help line managers understand their obligations to prevent bully and harassment in the workplace and how to do so.
Prospectus to follow - please contact us for information about this workshop »
Coaching Techniques – Passing on Practical Skills
A practical workshop which will develop the skills required to confidently design, develop and deliver practical coaching sessions to individuals and small groups.
Prospectus to follow - please contact us for information about this workshop »
Customer Care – Achieving Organisational Excellence
Designed to demonstrate the importance of customer care, assist participants to improve the service they offer and monitor and evaluate the service they deliver.
Prospectus to follow - please contact us for information about this workshop »
Delivering Quality Service – A Model for Continuous Improvement
Focused on how to develop, monitor, delivering and improve quality services to clients, customers and stakeholders.
Prospectus to follow - please contact us for information about this workshop »
Disciplinary & Grievance Procedures – Getting it Right
Our highly popular workshop aimed at line mangers to develop the confidence and skills required to manage discipline and grievance within the workplace.
Prospectus to follow - please contact us for information about this workshop »
Effective Communication Skills – Getting Your Message Across
Delegates will consider their communication styles and ensure they ask the right questions; listen actively and match their body language to the message.
Prospectus to follow - please contact us for information about this workshop »
Effective Time Management – Getting More Done
Delegates will learn simple, practical and effective solutions to organise themselves and their teams to achieve more.
Prospectus to follow - please contact us for information about this workshop »
Food Hygiene Certificate – Keeping it Safe
Suitable for anyone working in a food environment to ensure that all the basics of food hygiene are covered and to meet due diligence requirements.
Prospectus to follow - please contact us for information about this workshop »
Group Training Techniques – Stand up and Deliver
Designed to develop the skills required to confidently design, develop and deliver training material to groups of delegates.
Prospectus to follow - please contact us for information about this workshop »
Making Meetings Work – Stop Wasting Time
This workshop will turn meetings, for both participants and organisers, into a more rewarding and productive process.
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Management & Leadership – Control and Motivation
An excellent development workshop for all line managers that will develop the key skills of effective management and leadership to achieve high quality results.
Prospectus to follow - please contact us for information about this workshop »
Mentoring Skills – A Guide for Life
A simple, practical and cost effective way to boost the performance of your employees through mentoring in the workplace.
Prospectus to follow - please contact us for information about this workshop »
Negotiation Skills – Influencing and Persuading Others
A very effective and engaging workshop aimed at anyone who wants to be able to influence and persuade within their job role.
Prospectus to follow - please contact us for information about this workshop »
Practical Employment Law for Managers – Understanding the Law
A complete A-Z of the relevant employment law that all line managers have responsibility for presented in simple, “jargon” free modules – a life saver!
Prospectus to follow - please contact us for information about this workshop »
Presentation Skills – Say it with Confidence
A highly practical workshop concentrating on developing confidence and ability to enable delegates to structure, develop and give memorable presentations.
Prospectus to follow - please contact us for information about this workshop »
Recruitment & Selection Skills – Making the Right Choice
Aimed at anyone with responsibility for recruitment and selection and covering all aspects of the recruitment process – practical solutions for immediate use.
Prospectus to follow - please contact us for information about this workshop »
Teambuilding – Everyone Pulling in the Same Direction
Aimed at teams to get them to consider their contribution and impact within the team with simple and effective guidance to improve performance and results.
Prospectus to follow - please contact us for information about this workshop »
Telephone Techniques – A Positive Impact with Every Ring
Simple principles and techniques to enhance your communication skills to ensure you exceed customer expectations and leave a lasting impression.
Prospectus to follow - please contact us for information about this workshop »
Writing Job Descriptions – Increasing an Employees Effectiveness
A practical workshop that assists candidates to develop objective and useful job descriptions that allow their employees to positively contribute towards work.
Prospectus to follow - please contact us for information about this workshop »
